Privacy Policy

This Privacy Policy ("Policy") describes how ta365 Casino ("ta365", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to registered players, website visitors, and any other individuals who interact with the ta365 platform at ta365.club ("Platform").

ta365 is committed to processing personal data responsibly, lawfully, and transparently in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the ta365 website, mobile browser interface, customer support interactions, payment processing, and any other channel through which ta365 interacts with data subjects. It does not apply to third-party websites or services that may be linked from the ta365 platform.

For the purposes of the Data Privacy Act of 2012, ta365 Casino operates as the Personal Information Controller (PIC) in respect of personal data collected from players and visitors on the ta365 platform. As PIC, ta365 determines the purposes for which personal data is processed and the means by which such processing is carried out.

Players may contact ta365's Data Protection Officer (DPO) directly via the support email address above for any privacy-related queries, requests, or complaints.

ta365 collects the following categories of personal data, depending on the nature of your interaction with the platform:

ta365 collects personal data through the following mechanisms:

• Direct Submission: Information you provide when registering an account, completing KYC verification, submitting deposit or withdrawal requests, contacting customer support, or responding to surveys or promotions.
• Automated Technical Collection: Data collected automatically when you access the ta365 platform, including IP address, device identifiers, browser characteristics, session data, and navigation behaviour, captured through server logs, session tracking, and similar technologies.
• Cookies and Similar Technologies: As described in Section 8, ta365 uses cookies and equivalent technologies to maintain session integrity, measure platform performance, and personalise your experience.
• Payment Processors: Financial reference data received from GCash, Maya, bank partners, and other payment service providers following a deposit or withdrawal instruction from you.
• Identity Verification Providers: KYC data returned by licensed identity verification service providers following document checks.
• Third-Party Game Studios: Aggregated or session-level gaming data returned by game studio APIs following game rounds played on the ta365 platform.

ta365 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The following table sets out the primary purposes for which ta365 processes personal data and the corresponding legal basis for each.

ta365 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. Personal data may be shared in the following circumstances:

• Payment Service Providers: GCash (Mynt), Maya (Voyager Innovations), GrabPay, BPI, BDO, Metrobank, and other payment partners receive the minimum data necessary to process deposit and withdrawal instructions from your ta365 wallet.
• KYC and Identity Verification Providers: Licensed third-party KYC providers receive identity documents submitted for age and identity verification. These providers operate under their own data processing agreements with ta365 and are bound to data confidentiality obligations.
• Game Studios: Third-party game studios (including Pragmatic Play, PG Soft, and others) may receive session identifiers and wagering data necessary to operate game rounds. No name, contact, or financial data is shared with game studios beyond what is required for game delivery.
• Regulatory Authorities: ta365 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory or law enforcement authorities where required by law or upon lawful order.
• Professional Advisers: ta365 may share data with legal counsel, auditors, or accountants where strictly necessary and subject to appropriate confidentiality arrangements.
• Business Transfers: In the event of a merger, acquisition, or transfer of substantially all ta365 business assets, player data may be transferred to the acquiring entity. Affected players will be notified in advance in accordance with applicable law.

ta365 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable Philippine law and regulatory obligations. The following general retention principles apply:

Following the expiry of the applicable retention period, ta365 will securely delete or anonymise personal data in accordance with its data disposal procedures. Anonymised data that can no longer identify any individual may be retained indefinitely for analytical purposes.

The ta365 platform uses cookies — small text files stored on your device — and similar technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the ta365 platform to function. These include session authentication tokens, login state cookies, and security tokens (CSRF protection). These cookies cannot be disabled without disrupting your use of the platform.
• Performance and Analytics Cookies: Used to measure how players use the ta365 platform — which pages are most visited, how long sessions last, and where errors occur. This data is aggregated and does not identify individual players.
• Functional Cookies: Store your preferences, such as language settings, display preferences, and responsible gaming reminder configurations, so that ta365 can provide a personalised experience across sessions.
• Fraud Prevention Cookies: Used to identify device characteristics and flag unusual login or transaction patterns consistent with fraudulent activity.

ta365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security controls include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the ta365 platform is encrypted in transit using industry-standard TLS protocols. This applies to login, account data, payment instructions, and game session data.
• Password Hashing: User passwords are never stored in plaintext. ta365 uses secure, salted cryptographic hash functions to store password credentials. ta365 staff cannot retrieve your plaintext password.
• Access Controls: Access to personal data within ta365's systems is restricted to authorised personnel on a need-to-know basis. All internal data access is logged and auditable.
• Multi-Factor Authentication for Critical Operations: Sensitive account operations, including new device logins and withdrawal requests, require OTP verification to the player's registered Philippine mobile number.
• Intrusion Detection and Prevention: ta365 operates automated monitoring systems to detect and respond to suspicious access attempts, DDoS events, and other security incidents in real time.
• Regular Security Reviews: ta365 conducts periodic security assessments of its platform infrastructure and third-party integrations to identify and remediate vulnerabilities.

As a data subject under the Data Privacy Act of 2012 of the Philippines, you hold the following rights in respect of your personal data processed by ta365. These rights can be exercised by contacting ta365's DPO at [email protected] with adequate identification.

The ta365 Casino platform is strictly restricted to persons aged 21 years or older. ta365 does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age is collected during account registration and is verified through the mandatory KYC process, which requires submission of a Philippine government-issued identity document confirming date of birth. Any account found to be registered by a person under the age of 21 will be immediately closed, all account balances forfeited or returned in accordance with applicable law, and all associated personal data deleted from ta365's systems (except where retention is required for AML or regulatory purposes).

ta365 reserves the right to update this Privacy Policy periodically to reflect changes in processing practices, applicable Philippine law, NPC guidelines, or the operational structure of the ta365 platform. The revised Policy will be published at ta365.club/privacy-policy with an updated effective date.

Where changes are material — meaning they significantly affect how ta365 processes your personal data or the rights you hold — ta365 will provide advance notice to registered players via the ta365 platform notification system and/or by email to the address registered to your account.

Your continued use of the ta365 platform following the publication of a revised Policy constitutes your acknowledgement of the changes. If you do not agree with a material change, you may close your account by contacting ta365 support and request deletion of your data where legally permissible.

For any questions, concerns, or requests relating to this Privacy Policy or ta365's personal data processing activities, please contact the ta365 Data Protection Officer:

If you are not satisfied with ta365's response to a privacy concern or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent supervisory authority responsible for data privacy matters under Republic Act No. 10173. Contact information for the NPC is available on the official NPC website.

ta365 takes all privacy complaints seriously. We endeavour to acknowledge all privacy-related correspondence within two (2) business days and to provide a substantive response within fifteen (15) business days.